Celestial Cloud Ceramic Mug
Celestial Cloud Ceramic Mug
Delivery Information
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Order Summary
Do you ship Internationlly?
Do you ship Internationlly?
Yes. We ship worldwide to most countries across North America, Europe, Asia-Pacific, and the Middle East.
Where are orders shipped from?
Where are orders shipped from?
All orders are dispatched from Mumbai, India.
How long will delivery take?
How long will delivery take?
International orders are typically delivered within 10-15 business days after dispatch, depending on the destination and customs processing.
Will I have to pay customs duties or import taxes?
Will I have to pay customs duties or import taxes?
No. We offer DDP (Delivered Duty Paid) shipping, which means all applicable duties and taxes are paid in advance for supported destinations.
How can I track my order?
How can I track my order?
Once your order is dispatched, you'll receive a tracking link via email so you can follow your shipment every step of the way.
What if my mug arrives damaged?
What if my mug arrives damaged?
Every order is carefully packaged, but if your item arrives damaged, contact us within 48 hours of delivery with photos of the item and packaging, and we'll make it right.
Are your mugs microwave and dishwasher safe?
Are your mugs microwave and dishwasher safe?
Yes, our ceramic mugs are microwave safe. We recommend hand washing to preserve the handcrafted finish and glaze.
How can I contact customer support?
How can I contact customer support?
You can reach our customer support team via WhatsApp at +91 95790 98772 or email us at support@ayethic.in. We're here to help with any questions about your order or our products.
